CASE STUDIES
Personal Performance Systems – Coaching Dibbs Barker Gosling John*, a lawyer, worked for a large legal firm in Brisbane as an Associate and had potential to become a Partner, except for a lack of understanding of how the behaviour of a Partner differed to that of an Associate. John was also under performing, meeting only 70 - 80% of his budget, despite his obvious capability. The firm approached Simon to coach John and develop what they considered to be good talent and a valuable asset to their firm. Implementing the three phases of the corporate coaching process, Simon held a series of 360 degree feedback sessions with John, the Partners and John's colleagues. By establishing goal setting and goal congruence between the parties, Simon helped raise John's awareness of behaviour issues, increased his self-esteem and personal fitness as well as promoted his profile with Partners and colleagues. The firm, as an ancillary benefit to establishing John's goals, was forced to clarify and commit to what they determined were Partnership qualities, thereby establishing a clear set of guidelines for future promotions. At the end of a three-month program, John was made Partner and, in addition, the firm benefited on the bottom line with John exceeding 220% of his budgeted billings within a two-month timeframe. This amounted to an estimated increase of around $10,000 per month: a solid return on a $1,150 per month coaching investment. (* names have been changed for confidentiality reasons. Referees for the case study above are available)
		Team Performance Systems – Retreats & Adventure Learning Dan Williams, Managing Director, Applewood Pty Ltd (Property Developers) In January this year we briefly discussed an idea to organise a corporate outing to involve a dozen of my consultants and service providers, then left it up to you! You gave us several options with the Hinchinbrook Island program being developed from a simple idea into a fully organized and budgeted program with just the right balance of sweat and toil and reward. The ability of your organisation does not stop at preparation of the journey. It gives a serious focus to preparation of the individual participant to ensure they are well equipped to face and conquer the various components of the challenge. This combination all but guaranteed a thoroughly enjoyable adventure and cemented forever a closer and more corporative relationship between my company and our various consultants. In the past we have hosted two day seminars that involved ‘Team Building’, golf, recreation and lavish dinners. This always guaranteed a hangover, but realistically little else. During the six weeks of pre-trek training a recognizable bond was forged between all members of the adventure. A comfortable form of trust and confidence was given and returned between yourselves and the trainees, I believe this initiated the overwhelming success of the journey and instilled a sense of well being among all participants. The leadership and support shown by yourself and Alan was second to none and the whole program was totally organized and immaculately executed. We have had overwhelming feedback from all the people who participated and would like to thank you for such a memorable journey. I would be more than willing to meet and discuss our experience with other potential clients of yours and cannot speak more highly of two representatives or the organisation you represent.