A comprehensive course in workplace coaching for managers  - Download PDF 
This two-day, in-house course aims to give managers a solid grounding in workplace coaching, and an easy-to-use, tried-and-tested coaching methodology.  By the end of this course participants will have solid basic workplace coaching skills and will have the tools and skills to implement a workplace coaching program.

What is workplace and management coaching?
Coaching is a process that helps individuals and organisations set and achieve goals in their business and personal lives. In organisations, management coaching develops effective, transformational leaders and facilitates the enactment of organisational change with colleagues, coaching enhances interpersonal communication and team cohesion.


  
         
   

A well recognized second tier law firm* chose Simon Small to coach an Associate who was only meeting 70 - 80% of his budget and unable to reach his goal of becoming a Partner. Within three months of Simon’s coaching program, the Associate was achieving 220% of his budget, had contracted new work from an icon client and increased his profile in the organisation to such an extent he was made Partner. (*Available as referee)
 



Our experience and that of our clients, demonstrates that the return on investment of coaching  resources includes:

• Sustained increases in productivity
• Higher energy levels and mental clarity over longer hours
• Better communication at all levels
• More effective decision-making
• Enhanced leadership skills
• Greater resilience and flexibility in the face of stress
• Improved client service levels
• Increased loyalty and retention
• Motivated teams
• Development of a coaching and mentoring culture within the organisation
• Creating a business that enhances your quality of life
 
  
       
 

Coach the Coach
In order to maximise learning, the course requires that participants complete a between-sessions self-coaching assignment. Final fulfilment is based on participation in a one-on-one coaching session / co-coaching assignment.  
 
Content includes:
• Differences between coaching, counselling, training and mentoring
• The role of the manager as coach
• Core coaching skills
• Solution-focused vs problem-focused approaches to coaching
• How to motivate employees and keep them moving forward
• A well-tested model of management coaching
• How to structure coaching sessions for maximum effectiveness
• Over-coming blocks to coaching
• Observation of live modelled coaching sessions
• Supervised coaching role plays
• Practice of management coaching skills in role plays

 
OTHER PROGRAMS AVAILABLE
 
The following workshops and consulting services are available to support the establishment and implementation of in-house coaching initiatives in your business:
 
 • Pros and cons of in-house and external coaching
• Establishing a workplace coaching culture
• How to design workplace coaching protocols
• Development of a coaching implementation plan
• Implementation of that plan
• External coaching services
 
Program Details
 
Delivery Method: One-on-One to 12-on-One

Part 1: Initial full day workshop
Part 2: Second full day workshop - Two weeks following the initial session individuals undertake a practical / assessment day and coaching assignment
Cost: Available on application
Venue: Tattersall’s Club – Brisbane and Sydney
Best for: Any leader or manager that requires higher level coaching skills to optimise the performance of their people

 
      
     
       
 
Testimonial:
 
“Simon Small has been associated with Flight Centre since 1997. During this time he has provided a range of services from coaching an entire level of management through to conducting numerous team building and adventure based development activities.
 
Our ongoing association with Simon is testament to the benefit we derive from this relationship. As a people based business it is gratifying to see the development and growth of these individuals. They are extremely professional and excellent at what they do. I recommend them to any organisation that is serious about growing its people.”
 
Graham ‘Skroo” Turner, CEO and Co-Founder Flight Centre Ltd
 		  
 

Articles:
 
The primary benefits of coaching are improved individual performance; bottom-line results including profit, client service, and competitiveness; development of people for the next level; confidence raising; skills and self-empowerment; goal achievement; relationship improvement; and retention.
Training & Development Magazine, Feb 2002
 
Coaching, once thought of strictly as a corporate developmental tool, is now one of the strongest retention tools in a manager’s arsenal.
HR Focus Magazine, Oct 2003 		 



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